Terms & Conditions
As user of this
website (referred to as "you/your") you acknowledge that any use of
this website including any transactions you make ("use/using") is
subject to our terms and conditions below.
Business Description
NEXEDGE provides our customers the most
comfortable experience for all the best premium electronic & gadgets
available online. All items and pricing displayed on
www.store.nexedge.com.my he’s will be updated from time to time and as often
to ensure that all our customers will get the updated product details, pricing
and stock availability.
Product Authenticity
In order to provide
better pricing for these quality products, you are understood that NEXEDGE is
an authorized dealer and wholesaler / retailer for the brands sold. Therefore,
all the items from NEXEDGE are GUARANTEED GENUINE and BRAND NEW articles and
each packed with the original warranty and official packaging.
Product Warranty
All products
purchased from NEXEDGE are guaranteed genuine articles, original, new, and
entitled for the original warranty. Other terms and conditions of warranty are
subject to the respective manufacturer's warranty statement.
Important
Information
Here's what you
need to know when you buy anything on our website.
Your agreement with
us
By clicking the
'Accept' button during the checkout process, you agree to these terms and
conditions. By completing and submitting the electronic order form (or
proceeding through the 'checkout process') you are making an offer to purchase
goods which, if accepted by us, will result in a binding contract. Either
submitting an electronic order form or completing the checkout process
constitutes our acceptance of your order.
1. Your Status
If you're an individual who's placing an order, you must be 18 years
old, to purchase any products of services from us.
2. Your Order
When your order products and services from this site, we treat this as
an offer from you to purchase such products and services. We may refuse to
accept such orders for any number of reasons - such as a failure to meet
payment verification criteria, unavailability of products or services, product
or pricing errors.
On receipt of your
order we'll send you an email describing and services you've ordered. These
communications confirm we've received your order, but don't represent any
acceptance of your offer to purchase products or services from us. We're not
legally obliged to provide the products and services to you during the offer
process (before the contract is completed). The contract between you and us
will only be completed when we dispatch the products to you. Any products or
services on the same order which haven't been dispatched to you don't form part
of that contract.
3. Pre-Order and
Advance Payment
From time to time, NEXEDGE will introduce new product in time limited
pre-order phase. Pre-order applies only to items displaying the Pre-Order
message on their product detail pages. Items that don't display the Pre-Order
message are not eligible.
Pre-order applies
only to items sold by NEXEDGE official website
www.store.nexedge.com.my It does not apply to purchases made from
third-party sellers or from any other website.
As for the payment,
customers have to pay the total price of the product. Payment must only be made
via bank transfer (Maybank2u / PayPal) to our account during checkout the
shopping cart.
4. Pricing
As an electronic
Wholesaler and authorize Dealer, NEXEDGE is able to secure lower and affordable
pricing to meet our customer's demand.
While we try and
ensure that all prices, item description, images, discounts, promotions,
e-vouchers or our website are accurate, errors may occur. If we discover an
error in the price of goods you have ordered we will inform you as soon as
possible and give you the option of reconfirming your order at the correct
price or cancelling it. If we are unable to contact you we will treat the order
as cancelled. If you cancel and you have already paid for the goods, you will
receive a full refund.
In order to refund
your money, we may require information of your bank account. To ensure that
your account info is not being used without your consent, we will validate
name, address and other personal information supplied by you during the order
process. By accepting these terms and conditions you consent to such checks
being made. You can rest assured that this is done only to confirm your
identity. All information provided by you will be treated securely and
strictly.
5. Availability and
Delivery
We make every effort to provide you with availability information for
products and services on this site. Beyond what we say on such pages, we can't
be more specific about availability and delivery dates. We make every best
effort to deliver goods within the estimated timescales; however delays are
occasionally inevitable due to unforeseen factors. As we process your order
we'll inform you if any products or services on your order turn out to be
unavailable or delayed for any reason. NEXEDGE shall be under no liability for
any delay or failure to deliver the products within estimated timescales.
6. Order
Cancellation
Any order cancellation request has to be informed within 24 hours. We
appreciate that if you will inform us the reason for cancellation in order for
us to better serve you on your future purchase with us. We apologize we are
notable to accept any order cancellation after 24 hours or when your purchase
product has been shipped out.
7. Duty and Tax
For the international order, please bare in mind that you may be subject
to import duties and taxes, which are levied once the package reaches your
country. Once the product is in your country, apart from shipping charges, you
are responsible for any tariffs, customs, duties, or import fees that may
apply. This cost is not calculated into the cost of your ordered items.
NEXEDGE has no
control over these charges and cannot predict what they may be. A customs
policy very widely from country to country, states to states, you should
contact your local customs office for further information.
However, duties and
import tax are only applicable to certain countries. Our carrier will handle
all customs clearance work for you and deliver your order right to your
doorstep.
8. Limitation of
Liability
You are expressly understood and agreed that NEXEDGE liability is
limited solely to the selling price of the items purchased.
9. Liability and
Indemnity
NEXEDGE will use
reasonable endeavour’s to verify the accuracy of any information on
the site but makes no representation or warranty of any kind express or
implied statutory or otherwise regarding the contents or availability of the
site or that it will be timely or error-free, that defects will be corrected,
or that the site or the server that makes it available are free of viruses or
bugs or represents the full functionality, accuracy, reliability of the website
NEXEDGE will not be responsible or liable to you for any loss of content or material
uploaded or transmitted through the website and NEXEDGE accepts no liability of
any kind for any loss or damage from action taken or taken in reliance on
material or information contained on the site.
NEXEDGE will not be
liable, in contract, tort (including, without limitation, negligence),
pre-contract or other representations (other than fraudulent on
negligent misrepresentations) or otherwise out of or in condition with the
terms and conditions for any:
·
Economic losses (including without limitation loss of revenues,
data, profits, contracts, business or anticipated savings); or
·
Loss of goodwill or reputation; or
·
Special or indirect losses
·
suffered or incurred by that party arising out of or in
connection with the provisions of any matter under these terms and conditions.
We will take all
reasonable precautions to keep the details of your order and payment secure,
but, unless we are negligent, we cannot be held liable for any losses caused as
result of unauthorized access to information provided by you.
10. General
If you're a consumer, the terms of this agreement won't affect any legal
rights you may have under any law, and which we can't exclude. We'll send you
notice by email, text, voicemail or other form of electronic message. Please
tell us about any changes to your contact details so we can contact you in
relation to your order or use of our services. We may update these terms from
time to time, so please check the then-current version before you place your
order.
11. Links to
External Sites
NEXEDGE does not
operate or control the information, products and/or services found on any
external sites linked to us. We also do not re presenter endorse the
accuracy or reliability of any information, products and/or services provided
on or through any external sites other than www.store.nexedge.com.my.
Users are assumed
complete responsibility and risk in their use of any external sites. Users
should direct any concerns regarding any external link to its site
administrators or webmasters.
If you have any
questions regarding the purchase terms and conditions, please feel free to
contact us.
