Delivery Information
Standard
Shipping Policy
·
Items
are shipped from Kuala Lumpur, Malaysia, Monday to Friday except for Malaysian
Public Holidays.
·
Paid
orders received before 3pm (GMT+8, Monday to Friday) will be shipped out same
day. After 3pm, your order may only be shipped the next business day.
·
Packages
are double bubble wrapped to ensure your items arrives safely.
·
Unless
instructed otherwise, all items will be inspected and tested prior to shipping
to reduce D.O.A. (Dead On Arrival)
·
A
tracking number will be sent to you once item is dispatched.
·
We
are not responsible for items lost in transit, items sent to the wrong address.
·
1
to 1 warranty items must be claimed within 7 days of "Delivered"
status update via the tracking information.
Shipping
(Malaysia)
·
Shipping
nationwide via PosLaju.
·
Poslaju
delivery typically takes 1 to 3 days.
Self-Collect
·
22A-2
Wangsa Business Avenue, Jln Wangsa Niaga Off Jln 34/26, Tmn Sri Rampai, 53300
Setapak. Kuala Lumpur
Shipping
(International)
·
Please
contact us at Contact Us Page.
Shipping
for PayPal Payments (Important)
·
If
you log into PayPal when making payment, PayPal will provide us your delivery
address. We will only ship to the address stated on the PayPal payment. Please
ensure the address on your PayPal’s account is correct before making payments.
Return
Purchase Items
Please use return form HERE before return the item.
·
Customers
are responsible for return shipping unless they have been sent the wrong
product.
·
One
to One exchange for electronic product with 7 day warranties on manufacturing
defects ONLY. (We only send replacement once we received the faulty item)