Standard Shipping Policy
· Items are shipped from Kuala Lumpur, Malaysia, Monday to Friday except for Malaysian Public Holidays.
· Paid orders received before 3pm (GMT+8, Monday to Friday) will be shipped out same day. After 3pm, your order may only be shipped the next business day.
· Packages are double bubble wrapped to ensure your items arrives safely.
· Unless instructed otherwise, all items will be inspected and tested prior to shipping to reduce D.O.A. (Dead On Arrival)
· A tracking number will be sent to you once item is dispatched.
· We are not responsible for items lost in transit, items sent to the wrong address.
· 1 to 1 warranty items must be claimed within 7 days of "Delivered" status update via the tracking information.
· Shipping nationwide via PosLaju.
· Poslaju delivery typically takes 1 to 3 days.
· 22A-2 Wangsa Business Avenue, Jln Wangsa Niaga Off Jln 34/26, Tmn Sri Rampai, 53300 Setapak. Kuala Lumpur
· Please contact us at Contact Us Page.
Shipping for PayPal Payments (Important)
· If you log into PayPal when making payment, PayPal will provide us your delivery address. We will only ship to the address stated on the PayPal payment. Please ensure the address on your PayPal’s account is correct before making payments.
Return Purchase Items
Please use return form HERE before return the item.
· Customers are responsible for return shipping unless they have been sent the wrong product.
· One to One exchange for electronic product with 7 day warranties on manufacturing defects ONLY. (We only send replacement once we received the faulty item)